FAQ

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✦Are your planters really individually finished by hand?

Yes. Every Pearl & Orchid planter is individually finished by hand from premium ceramic, carefully hand-painted, and meticulously finished with high-quality crystal stones. Because each piece is made by hand, slight variations in the placement of the crystal stones are a natural part of the production process, making every planter beautifully unique.

✦Are Pearl & Orchid planters made to last?

Yes. Every Pearl & Orchid planter is designed to retain its beauty for years to come. Made from high-quality ceramic and finished by hand, each planter is made to be enjoyed for years with normal indoor use and the recommended care.

✦How should I care for my planter?

To keep your Pearl & Orchid planter looking its best, simply wipe it with a soft, dry or slightly damp cloth. Avoid using abrasive cleaners or harsh chemicals to help preserve its appearance.

✦What can I use my Pearl & Orchid planter for?

Pearl & Orchid planters are perfect for orchids, succulents and other small houseplants. Our customers have also told us they love using them as elegant standalone decorative pieces, adding elegance and sparkle to coffee tables, shelves, bedside tables, dressing tables and desks throughout their homes. They also make beautiful trinket holders for treasured keepsakes.

✦Are your planters suitable as gifts?

Yes. Pearl & Orchid planters make a thoughtful gift for birthdays, anniversaries, weddings, housewarmings, Mother's Day and many other special occasions. Their timeless design and sparkling crystal finish make them a distinctive gift you won't typically find on the high street. Each planter is created to celebrate life's special moments with a gift that's as unique as the person receiving it.

✦Do you offer free UK delivery?

Yes. We offer free standard delivery on all UK orders. For more information, including estimated delivery times and our dispatch process, please visit our Delivery & Returns page.

✦What is your returns policy?

We want you to shop with confidence. If you're not completely happy with your purchase, you can return it within 30 days in accordance with our returns policy. For full details, please visit our Delivery & Returns page.

✦How can I contact Pearl & Orchid?

We'd love to hear from you. Whether you have a question about one of our planters, an existing order, or anything else, we're here to help. Simply email us using one of the addresses below, and we'll get back to you as soon as possible.

General enquiries:
hello@pearlandorchid.co.uk

Order enquiries:
orders@pearlandorchid.co.uk

Your experience matters to us, and we're committed to making every interaction with Pearl & Orchid a positive one.