Shipping policy

We aim to make delivery simple, reliable and completely transparent.

Free UK Delivery

We offer FREE UK delivery on all orders.

All orders are carefully packaged and dispatched using Royal Mail Tracked 48.

Processing Times

Orders are typically dispatched within 1–3 working days.

During particularly busy periods, dispatch times may occasionally be slightly longer, but we will always aim to send your order as quickly as possible.

Tracking

Once your order has been dispatched, you will receive a confirmation email with your Royal Mail tracking information.

Delivery Address

Please ensure your delivery address is correct before placing your order, as we cannot accept responsibility for delays or losses caused by incorrect address details.

Delivery Issues

If your order has not arrived within the expected delivery time-frame, please contact us at orders@pearlandorchid.co.uk and we will be happy to assist.

Thank you for choosing Pearl & Orchid.